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Are you feeling the FOMO for not working with the best? Are you relentless in your pursuit of the unique & unexpected? If being different is your deal, then please get in touch & join our talented team.

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The Account Manager is expected to work closely with the Client Service Lead in developing and implementing strategy on client accounts while managing the day to day communications with the clients.

The AM will also be required to play a leadership role to the rest of the client service team on each campaign for the respective client portfolio as allocated.

Additionally, a key deliverable for the role will be successful implementation of campaigns /projects and closely monitoring of Social Media Platforms / Pages as well as tracking and monitoring of its performance.

The role also entails effective collaboration with Creative and Content Management teams to ensure flawless delivery on projects.

Duties and responsibilities:

  • Proactively building the clients business and the account, in liaison with the Account Director
  • Maintaining and building constructive client relationship.
  • Ensure through efficient team management and administration that all jobs are carried out within agreed timing schedules to the level expected by both the Agency and the client.
  • Ensure client financial accounts are correct, delivered on time and payment is effected timely
  • Project management and achieving the revenue targets.
  • Manage a team of Senior Account Executives, Account Executives and interns
  • Consistently identify and pursue opportunities for enhancing involvement and contributions to client accounts, team and agency.

Skills and Experience Required:

  • Bachelor’s Degree in Marketing (or a related field) and a minimum 3 years’ experience in a similar role within an Advertising Agency
  • Strong Client Service and brand management experience with regards to project management /campaign planning, execution, reporting and analysis
  • Excellent communication skills
  • Team leadership and collaboration skills

Applications: Qualified candidates to email their CVs with the Email body as the cover letter / testimonial to  before 21st December, 2018.

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Working in the Digital Advertising space, the account executive ensures the smooth running of campaigns – from communicating the correct information to all members of the team, to facing clients and reporting to the respective Digital Account Manager.

The account executive should take keen interest in the client & understand their core business, in order to develop strong, meaningful relationships. Timely communication is imperative in order to complete projects on time and on budget.

An unrivalled level of organization is expected so that all campaigns run efficiently, with other team members relying on project organization in order to meet deadlines and understand client expectations.

Day to day typical activities include:

  • Organizing and attending meetings in liaison with liaising with clients to understand their requirements
  • Quality control of all work that is submitted to clients
  • Disclosing campaign details to the client and all team members
  • Monitoring all stages of campaigns to guarantee that they run smoothly
  • Writing status reports throughout the duration of the project to keep clients and peers updated
  • Ensuring that the project stays within the allocated budget
  • Administration tasks that will help to keep campaigns well-managed and organized
  • Offering creative ideas to the account manager to develop exciting campaigns and encourage clients to understand the importance of creativity throughout projects
  • Keeping oneself proactively engaged in order to achieve maximum productivity


Minimum Qualifications

  • Bachelor’s Degree in Marketing (or similar)
  • Professional Certifications in Digital Marketing (added advantage)
  • At least 1-year hands-on experience in a similar role within an Advertising Agency

Skills required

  • Excellent oral and written communication skills
  • First class organizational skills
  • A pro-active approach to creative projects
  • Experience of working as part of a team
  • A keen eye for detail and an understanding of budget restraints
  • Full awareness of creative processes and techniques – including digital platforms
  • Ability to work under pressure whilst maintaining a cool outlook
  • A personable and professional character that will allow you to build client rapport
  • The confidence to give clients trust in your work

Applications: Qualified candidates to email their CVs with the Email body as the cover letter / testimonial to before 21st December, 2018.

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We, Creative Y&R KE, are that 360-Integrated Advertising Agency that also provides Web Development Solutions to our Clients, supporting their core business objectives and their existence as a Brand.

The incumbent is responsible for the overall management of project and operational activities including client service and relationship management, business development, timely and precise communication and feedback that supports the client’s objectives, project delivery and the Agency’s business strategy with an objective of creating profitable customer relationships.

Job Responsibilities:     

  • Act as the key point of contact between the Agency and new / existing clients
  • Build strong, long-term client relationships and maintain frequent contact to acquire and retain a wide client base for Creative Y&R that will generate and attract new business through the Company’s brand;
  • Improve the department’s team customer service levels by evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
  • Keep abreast with market trends, knowledge of Creative Y&R competitor activity and recommend necessary tactical action;
  • Maintain updated Client contact records
  • Liaise with the Finance Department to manage client service contracts
  • Manage communication to clients on product content, updates and pricing
  • Provide updated project status reports for the internal web development team and clients
  • Provide the team with guidance in handling difficult or complex issues so they can be resolved effectively and efficiently. Provide guidance on how to escalate complaints or challenges within the team;
  • Handling any other duties that may be assigned from time to time.


Minimum Educational Qualifications:

Bachelor’s Degree in Business IT (highly preferred) – however, a Degree in Marketing is considerable

Indicative Experience:

3-5 years of relevant experience in customer relationship management/marketing in web development.


  • Strong planning and organization skills (project management).
  • Flexible and adaptive.
  • Strong presentation and negotiation skills.
  • Great business sense and the ability to work to budgets


Kindly send in your application to indicating application for Account Manager- Web Development as the subject, to be received before 21st December. Only shortlisted candidates will be contacted.


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